Refund and cancellation policy

Last updated 9 November 2026.

Try before you pay. The Free plan has no time limit and includes unlimited merges and 3 undos a month.

Cancelling

Cancel at any time with the link in your Paddle receipt email, or by emailing support@puzaricloud.in. Pro stays active until the end of the month you have already paid for, then your company returns to the Free plan. There are no cancellation fees. Uninstalling the app doesn't cancel the subscription.

Refunds

If you're not satisfied with your first paid month, email us within 14 days of the first charge and we'll refund it in full. After that, monthly charges are non-refundable, except where the app was unavailable for a material part of the month, in which case we refund pro rata. Where consumer law in your country gives you stronger rights, those rights apply.

How refunds are paid

Purchases are processed by our merchant of record, Paddle.com. Paddle issues refunds to the original payment method, normally within 5 to 10 business days.

Contact

support@puzaricloud.in. We reply within one business day.